Shipping & Returns

Payment, dispatch and supply
Supply forwarding expenses and payment possibilities

I.) Forwarding expenses

Germany

- We compute overall 4.95 euros per dispatch procedure within Germany (with Moneyorder)
- Special campaigns are reserved (with Moneyorder)
- our collection fees amount to: 4.00 EUR zzgl. 2.00 EUR* charges for delivery

*Charges for delivery payable at the officials of post office
*We permit cash on delivery only within Germany
*Post office as well as collection fees contain the legal VAT

Starting from a purchase order value of 50 EUR we supply within Germany forwarding expenses-free.

Deviating Porto-und shipping charges is valid only after written confirmation!

European Union dispatch except Germany

- We compute overall 9.95 euros per dispatch procedure
- Special campaigns remain vorbehaltendure

*Postage contains the legal VAT

Deviating Porto-und shipping charges is valid only after written confirmation!

Dispatch outside of the European Union

- We compute overall 14.95 (exkl. TAX) euros per dispatch procedure
- Special campaigns remain vorbehaltendure

*Postage is VAT free

Deviating Porto-und shipping charges is valid only after written confirmation!

For an order into a country outside of the European union you inquire please forwarding expenses, as far as these are not overall indicated or. Up-to-date more favorable suppliers can be assigned.

II.) Payment possibilities

Payment by bank credit transfer
They receive a confirmation of order automatically with the order by Vorkasse by email with indication of our bank account.
The dispatch takes place immediately after receipt your payment. In cases of outer taking we accept also fax or in-scanned picture proof over on-line transfer transacted by you.

By our coupon, Voucher and graduation code system
each customer can redeem the available codecs and reduce its total costs. Over these codecs goods and services can be paid in way comparable with a pre-assembled ASS ASS, so that with the order dispatch and selected payment means (by means of assets) already an immediate calculation reconciliation can take place.

In all cases we scolded each transacted order for internal reasons nevertheless individually by single action manually freely, an automatic de-energizing of in such a way ordered and paid goods (in particular download and Web services) does not take place usually. De-energizing are bound to the normal office hours.

Payments by transfer (Moneyorders) and payments by assets are in the consequence manners of payment on an equal footing

Berlin - Germany, den 20.02.2009